Technical issues

Technical issues

The first Wii system software update via WiiConnect24 caused a very small portion of launch units to become completely unusable. This forced users to either send their units to Nintendo for repairs (if they wished to retain their saved data) or exchange it for a free replacement.[129]

With the release of dual-layer Wii Optical Discs, Nintendo of America has stated that some Wii systems may have difficulty reading the high-density software due to a contaminated laser lens. Nintendo is offering a free repair for owners who experience this issue.[130][131]

The Wii Remote can lose track of the Wii system that it has been set to, requiring that it be reset and resynchronized. Nintendo's support website provides instructions for this process, and to troubleshoot related issues.[132]
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